Learn How To Start Or Grow A Handyman Business

HS020 – An Inside Look At A Plumbing Franchise – Interview With Linda Stanfield

Have you ever thought about becoming a franchisee?

If so, you’re going to love this Interview.

In this episode of the Handyman Startup podcast, I talk with Linda Stanfield, owner of Benjamin Franking Plumbing in Chandler, Arizona.

Linda has worked with her husband to grow their own Benjamin Franklin Plumbing and has had a lot of success doing it.  She’s also a great person who is interested in improving the home service industry and is willing to share what she’s learned to help others.

With over 15 years as a business owner, Linda has a lot of valuable lessons to teach and it was a pleasure having her on the show.

Regardless of whether you are buying a plumbing franchise, or starting a handyman business, the insights that Linda shares are extremely valuable.

Here are some of the topics we cover in this episode:

  • How the home service industry is changing and what you need to do to adapt.
  • The secret to giving amazing service.
  • Benefits of becoming a franchisee.
  • What to consider when purchasing a franchise.
  • The power of simply wearing a uniform.
  • The importance of learning your financials.
  • The key metrics to focus on in your business.

Recommended Resources Mentioned:

Thanks for listening!  And, if you haven’t yet done so, please leave a review on iTunes and let me know how I’m doing!  You may even get featured on the next episode.

Comments or Questions?

Have any thoughts on a topic for the next show?  Know somebody I should interview?  Or, just want to share your thoughts on this episode.  Let me know in the comments below!

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  • Jim Hopson September 22, 2014

    Hi Big D,
    Podcast with Linda was great. She has a real vision and insight on her business. It makes sense how a franchise adds value to a company. And how it could make the company more valuable if you were selling the business. When considering a franchise “due diligence” is key and it sounds like Linda did just that. Thanks to Linda Stanfield and you for sharing this podcast with us.

    • Dan Perry September 22, 2014

      Your right. After actually being in business I can see how a franchise would be powerful. Glad you enjoyed it!

  • jim January 15, 2015

    Brilliant interview! When can you have her back for two full hours!? I brought up the uniform idea at our meeting today. Everyone was just kind of looking at one another thinking…why didn’t we think of that? While we purchase nice work shirts for our crew it is no where near a uniform. We sent an email to all the field techs today letting them know about the dress code changes. It’s a fairly simple idea but the best ones usually are!

    Thanks Dan for the great interview. I found a ton of value in it! It’s fantastic to get valuable ideas that you can implement right away.


    • Dan Perry January 15, 2015

      Nice to see you’re still out there kicking ass, Jim! Glad you enjoyed the show.

  • Townsville Plumbers December 16, 2015

    Great Interview.. I really like it.

  • Urban Craftsman Services March 5, 2016

    Just started a handyman business in January of 2016. I found your podcasts, and they are great! Very helpful in all aspects of the business. Hope your own business is still going well. Peace.