Need help with your bookkeeping or accounting?
Good news! In this episode, I interview Randal DeHart, the leading expert in outsourced construction bookkeeping and accounting services for small construction companies across the USA.
And, Randal isn’t just an accountant, he’s also a former plumbing contractor with 20 years of experience. So, not only does he understand handyman businesses from a accounting perspective, he understands it from the contractor’s perspective.
Randal’s been involved in the construction industry pretty much since he was born as his dad was a contractor. After going to school to become an accountant, he decided, like many of us, that he didn’t want to work in an office. So, he changed his direction and set out to become a plumber.
After very successfully starting, growing, and selling his plumbing company, he got back into accounting and now does it full time, focusing solely on helping contractors, handyman, and other tradesman grow their businesses through an intelligent and strategic approach.
I’m honored to have Randal on the show and I’ve personally gained a lot of highly valuable business knowledge from him.
Here’s what we discuss in this episode: [Read more…]
Are you still on the fence with whether or not a handyman business can actually work? Or, are you hesitant to get started? If so, you’re going to get inspired by this episode where I share a great interview with brand new Australian handyman business owner, Justin Terrill.
This is the first time I’ve had a handyman on the show who is just getting started, and it turned out amazing.
Justin started his handyman business only a couple of months ago and is already booked out two weeks in advance while charging a premium for his services. He was previously a teacher, when he realized that he enjoyed working with his hands much more. So, he put his skills that he learned from working on a farm to good use and got started with his handyman business in Sydney, Australia.
I got in touch with Justin when he contacted me to thank me for helping him get started. As a member of the Handyman Web Academy and a reader of this blog, he took action on the knowledge that he learned and has had amazing results.
It was inspiring to talk with Justin, and even though he’s just getting started, I learned a lot from him. Whether you are just getting started or have been in business for a while, Justin’s got some great insights to share.
Here’s what we cover in this episode: [Read more…]
When I started my handyman business 3 years ago, I didn’t look like the typical handyman. I didn’t have much experience, I didn’t have a reputation to help spread the word, and I looked like I was 18.
Let’s just say customers weren’t sprinting to their phones in a mad dash to call me.
That’s why I knew I’d have to go through extra steps to make myself look professional. I had to find a way to look like I was actually an established business. Otherwise, what reason would a customer have to even trust me?
So, I spent some time branding my business. I did all the things necessary to make it appear as if I’d been doing this for a while. I went out of my way to differentiate myself from other handymen.
As it turns out, overcompensating for my weakness ended up helping my business tremendously.
Not only did the extra time branding my business convince customers I was worth hiring, but it increased my perceived value in their minds.
The fact that I looked like I was a kid didn’t matter anymore. I presented myself as if I had my shit together, and that was enough to convince them to at least give me a shot.
Of course, haveing a pretty logo designed and putting on a uniform didn’t get me customers by itself. I still had to put effort into generating leads. But it certainly helped close the deal on many occassions and it continues to do so.
That’s why in this podcast, I discuss the power of branding and tips for creating your brand. Whether you are just getting started or have been in business for a while, a great brand can take your business to the next level. [Read more…]
Have you ever thought about becoming a franchisee?
If so, you’re going to love this Interview.
In this episode of the Handyman Startup podcast, I talk with Linda Stanfield, owner of Benjamin Franking Plumbing in Chandler, Arizona.
Linda has worked with her husband to grow their own Benjamin Franklin Plumbing and has had a lot of success doing it. She’s also a great person who is interested in improving the home service industry and is willing to share what she’s learned to help others.
With over 15 years as a business owner, Linda has a lot of valuable lessons to teach and it was a pleasure having her on the show.
Regardless of whether you are buying a plumbing franchise, or starting a handyman business, the insights that Linda shares are extremely valuable.
Here are some of the topics we cover in this episode:
- How the home service industry is changing and what you need to do to adapt.
- The secret to giving amazing service.
- Benefits of becoming a franchisee.
- What to consider when purchasing a franchise.
- The power of simply wearing a uniform.
- The importance of learning your financials.
- The key metrics to focus on in your business.
In this episode of The Handyman Startup Podcast, I discuss a fundamental part of any good marketing strategy – Your story.
You may be thinking, “who cares about my story, I’m just a regular dude starting a handyman business.”
That’s what I thought when I first started my handyman business, too. I thought customers just wanted to have an experienced handyman fix what they needed fixed and to leave when they were done.
Man was I wrong.
Customers do care about your story. In fact, it can significantly impact their hiring decisions. If you can craft a decent story that includes at least one of five key elements, you will not only attract more customers, but you’ll attract more loyal customers. I’m talking about customers that recommend you to their friends, give you online reviews, and hire you over and over, without you even asking them too.
My story has certainly helped me with my business, as it has with Christy Webber, Nick May, and Chris Maxwell-Gaines. So, I spent some time researching and breaking down what makes a good story and why a good sales story is so effective. I’ve recorded this podcast to share what I’ve learned with hopes that it will help your business.
Here’s what I discuss in this episode:
- The 5 critical components of a good sales story.
- Examples of good sales stories.
- How to use your story to generate more leads and build loyalty.
- What a sales story is NOT.
In this episode of the Handyman Startup Podcast, I sit down with Ed Padilla, founder of ACHP (Association of Certified Handyman Professionals).
Ed has a really interesting story. After being trapped in the corporate rat race for several years, he realized that he wanted something else. So, he quit his job and capitalized on the demand he could see present for home repairs.
In 2006 he started Padilla Home Inspection and Handyman Services. Soon after getting started, he noticed that handymen had a terrible reputation in the eyes of homeowners. Tired of getting the stink-eye every time he entered a home, he had the urge to change this perspective.
Three years later, he took action and created ACHP, a non-profit, member based organization to help handymen all over the country appear more reputable to homeowners. Now, ACHP is growing and offering benefits to it’s members such as great insurance rates.
I’m honored to have Ed on the podcast. He’s doing great things for the handyman industry and by listening to him you get the sense that he really cares about our industry.
Here’s what we cover in this episode: [Read more…]
In this episode of the Handyman Startup Podcast I’ve got a special guest – Chuck Solomon. Chuck is a former handyman business owner, an author of multiple books, and a business consultant.
He’s literally written the book on how to start and grow a handyman business. (See resources below for a link.) He’s also just an all around nice guy who’s looking to help tradesmen like you grow your business.
Just like most handymen, Chuck kind of fell into the business and before he knew it had a list of customers asking him to do all kinds of work. He capitalized on the opportunity, offered excellent service, and soon enough he was running a successful biz.
After 10 years, Chuck decided to hang his hat and sell his business and became a consultant. He’s now using the valuable knowledge he gained during his own journey to help others.
Back in episode #10, Jim Copenhaver talks about the importance of mentors. Chuck was one of the mentor’s he was speaking of who helped him build his business.
Talking to Chuck in this episode is very humbling as it makes me realize that there is still a lot I can learn about this business.
Here are a few things we cover in this episode: [Read more…]
In this episode of the Handyman Startup Podcast I share 7 of the most valuable lessons I’ve learned in the last 3 years in business. These are lessons that have changed my mindset and the way I view business, people, and the world in general.
Today marks exactly three years since I quit my engineering job and decided to venture out on my own in an attempt to control my own destiny and design a better life for myself.
Deciding to quit on that day was the best (and hardest) decision I’ve ever made for myself. Because of that decision I was able to start a successful handyman business, create this website, and enjoy the entire experience (well, most of it).
That’s pretty cool considering that while working as an engineer I was depressed, out of shape, and really unhappy. Things have pretty much made a 180 degree turn for the better.
While quitting my job was a great decision, it wasn’t always easy. There were a lot of struggles over the last three years and many times where I wanted to give up and just go get another job. There’s a steep learning curve as a beginning entrepreneur. But, with the support of my readers, friends, and family I was able to stick it out.
Through those struggles I learned a LOT, often times things that I didn’t even know I needed to learn. That’s what this latest podcast is all about – those major lessons I’ve learned along the way.
I’m excited to share these with you today because they are things I think about all the time. It’s great to share my story with the hope that it may help you along your journey to dominate life and start a successful handyman business.
Here is a sneak peak of what you can expect in this episode:
- Why you shouldn’t care if a customers say your too expensive.
- Why saying no is such a valuable skill.
- Why you shouldn’t even worry about your competition.
- How to learn what you don’t know you don’t know.
- My best tips and secrets on how to enjoy this business to the fullest and design it exactly how you want.
In this episode of the Handyman Startup Podcast, I’ve got something special for all you landscaping contractors out there.
I bring on Christy Webber of Christy Webber Landscapes in Chicago, IL and uncover her story and how she went from a small town lady mowing lawns, to running one of the largest Landscaping companies in Chicago.
I know this isn’t the typical type of guest I bring on the show and Christy isn’t a handyman, but the lessons she shares are applicable to all trades.
Christy’s story is incredible, especially considering that she didn’t graduate with a business degree. In fact, her education was in physical education. She knew nothing about operating a business and just got started mowing lawns. And that’s the key to her success, she just got started.
Her determined attitude and love for her job helped her build a business that currently employs roughly 400 people! Listen in to find out how.
Here’s what we cover in this episode: [Read more…]
Looking for an easy way to increase your profitability? Consider limiting your service area. That’s what Michael Rodriguez (a.k.a MROD) of BelleCreak Handyman & Remodeling did.
In fact, he built his business while focusing primarily on a single subdivision. Listen in to this episode of the Handyman Startup Podcast to learn all about it.
I’m fascinated with what Michael and his partner Alex were able to achieve. It really goes to show how in demand a good handyman service can be.
Now, I understand that is may sound counterintuitive that limiting your service area can actually be more profitable, but it actually makes a lot of sense. Here are some of the benefits of limiting your service area. [Read more…]